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TERMS OF SERVICE

© 2026 ChainHelix   last updated September 2026
INTERIM TERMS: PENDING SOLICITOR REVIEW. These terms apply until replaced by a reviewed version.

1. THE SERVICE

ChainHelix provides market data products: MEV intelligence data ("MEV Data"), trading signal notifications ("Signals"), delivered via Telegram and API depending on your plan, and per-call market data tools ("Per-call Tools") served to software agents over our machine interface at mcp.chainhelix.io and paid for one call at a time (section 12). Signals describe trades taken by our own automated research engine: an entry price, a stop zone, profit targets and lifecycle updates. MEV Data is a feed of algorithmically classified transaction-ordering events observed in public blockchain and mempool data. Per-call Tools return market, chain and derived data for the chains listed on the machine interface.

2. NOT FINANCIAL ADVICE

Signals are information, not advice. Nothing in the service is investment advice, a personal recommendation, or an invitation to buy or sell any asset. We are not your adviser, broker or fiduciary, and we do not know your financial circumstances. You make your own decisions and trade your own account at your own risk.

3. PERFORMANCE

Any track record shown is measured on our own engine's executions (live or simulated, as labelled). Past performance is no indication of future results. Trading cryptocurrency is high risk and can result in the loss of all capital. Never trade money you cannot afford to lose.

4. SUBSCRIPTIONS AND BILLING

5. REFUNDS

Payments for billing errors (duplicate payment, service never provisioned) are refunded. Otherwise subscriptions are non-refundable for partial periods. [Refund policy subject to solicitor review.]

6. ACCEPTABLE USE

7. MEV INTELLIGENCE DATA

MEV Data is produced by automated classification of public blockchain and mempool activity, offered for monitoring, research and defensive analytics.

8. AVAILABILITY

The service is provided "as is", without warranty of any kind. The signal engine is in measured beta; delivery may be delayed, interrupted or discontinued. We do not guarantee any signal frequency, uptime, or continuity of any feature.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ChainHelix is not liable for any trading losses, loss of profit, or indirect or consequential loss arising from use of the service. Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose, whether as subscription fees or as per-call payments. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. CHANGES

We may update these terms and the service. Material changes will be posted on this page with an updated date; continued use after a change is acceptance of it.

11. GOVERNING LAW

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts. [Jurisdiction to be confirmed by solicitor.]

12. PER-CALL TOOLS

See also our privacy policy.